Drip Appsdocs
Shopify

How To Create A Support Ticket In Shopify

1 min readUpdated 2025-07-01

Steps

  • Open the Build a Gang Sheet App – From your Shopify admin, click on Build a Gang Sheet under the Apps section.
  • Navigate to the Support Ticket Page – In the app dashboard, click on the Support Ticket option.
  • Fill Out the Support Form – Enter your name, email, and detailed description of your issue so our customer service team can better assist you.
  • Submit Your Ticket – After completing the form, click Submit Ticket at the bottom of the page.

    • Support Tips

    • Be as specific as possible when describing your issue—include order numbers, browser type, or screenshots if relevant.
    • Our typical response time is within 24 business hours.
    • If you're unable to access the app, you can also contact us directly via our Shopify App Store listing .

    Was this article helpful?

    Let us know so we can improve our docs

    PreviousHow To Create A Rolling Gang Sheet ProductNextHow to Create an Upload a Gang Sheet Product in Shopify