Steps
- Click Settings – Begin by navigating to your dashboard and selecting the Settings option in the menu.
- Click Builder – Inside the Settings menu, select the Builder tab to access UI-related customizations.
- Enable Live Chat Option – Find the option labeled "Enable Live Chat" . Once turned on, you can insert your own embedded live chat script (code snippet). This script will activate automatically when a customer opens your app interface.
Why Use This Feature?
- Instantly connect with customers for real-time support.
- Embed your own chat provider’s script for full flexibility.
- Improves engagement and trust by offering immediate help options.