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Builder Settings (Custom): Enable Live Chat

1 min readUpdated 2025-07-01

Steps

  • Open the Builder Settings – Log in to your dashboard and navigate to Settings > Settings > Builder . In this section, you'll find options like: - Supported File Types - Auto Resize to 300 DPI - Enable Canva - Enable Background Warning - Single Image Auto-Resize - Spacing and Layout Controls - Additional Builder Tools
  • Enable Live Chat Integration – Locate the "Enable Live Chat" field within the Builder settings section. Here, you can paste the script or embed code provided by your live chat service (e.g., Tawk.to, Intercom, or Zendesk Chat). This script will inject the chat widget directly into your builder interface, allowing real-time support during the customer's design process.

    • Why Enable Live Chat?

    • Improves customer satisfaction by offering real-time help.
    • Reduces abandoned designs or carts caused by confusion.
    • Allows your team to provide design guidance instantly.

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