Team & Settings
Invite teammates, set roles and permissions, and manage brands
5 articles in this category
Invite Teammates and Set Roles
Add teammates to your TixTalk workspace, choose the right role, and get them set up with the correct level of access in minutes.
2 min read
Fine-Tune Permissions
Go beyond role defaults and control exactly who can view, edit, assign, close, or respond to tickets and live chats in TixTalk.
2 min read
Set Up Multiple Brands
Run several brands from one TixTalk workspace, each with its own logo, colors, and dedicated inbound email address for tickets.
2 min read
Manage Your Contacts
Keep customer records organized in TixTalk — search, view, and create contacts with the details your team needs to give great support.
2 min read
Configure Notifications
Stay on top of tickets and chats with TixTalk notifications — in-app alerts, mobile push, and live chat preferences that keep your team responsive.
2 min read