Invite Your Team
Support is a team sport. Invite your teammates so conversations and tickets can be shared and assigned across your whole team.
Send an Invitation
Choose the Right Role
TixTalk uses role-based access so each person has the right level of control:
- Owner — Full control of the workspace, including billing and org settings.
- Admin — Manage settings, integrations, team, and all conversations.
- Team Lead — Oversee and assign conversations and tickets for their team.
- Agent — Handle live chats and tickets assigned to them.
- Viewer — Read-only access for reporting or oversight.
What's Next
With your team in place, decide how customers reach you — live chat, email-to-ticket, or a self-service knowledge base — and start handling conversations from your Unified Inbox.