Quotes & Invoices

Create and Send Quotes

2 min readUpdated 2026-09-16

Quote Like a Pro

Quotes are how you win the job before it ever hits production. Drip Merch's PDF-style quote editor lets you build a clean, branded quote with products, decoration details, and totals that looks great the moment your customer opens it. Start from Quotes → New, pick your customer, and start adding line items.

Add Products and Line Items

  1. Use the product picker to add catalog or custom products to the quote.
  2. Set quantities and sizes for each line, and the totals update as you go.
  3. Edit or remove line items until the quote reflects exactly what you're offering. Line items cannot be reordered — they stay in the order you added them.

Specify Decoration

  1. Attach a decoration method (screen print, embroidery, DTG, DTF, and more) to each line item.
  2. Add print locations and color counts so pricing reflects the real work involved.
  3. Decoration specs and setup charges flow into the line-item totals automatically.

Set Validity and Totals

  1. Set a valid until date so customers know the quote won't last forever.
  2. Review the totals block, which rolls up product, decoration, and any additional charges.
  3. A template picker is shown, but the choice is not saved — the PDF always renders with the shop's default quote template. To change how quotes look, change the default under Settings → Documents.

Send, Track, and Convert

  1. Generate a PDF to email or share with the customer.
  2. Use Email to Customer to send the quote. That email carries the link to the customer's online view of the quote. There is no separate copy-a-share-link action.
  3. Once approved, the quote can be Converted to an Order in a click, carrying over line items and details, or duplicated to spin up a similar quote fast.

Quotes double as a collaboration tool: keep a threaded conversation with the customer right on the quote, so questions, tweaks, and approvals all live in one place.

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