Troubleshooting
Fix survey display and response issues
3 articles in this category
Survey Not Showing at Checkout
Work through the most common reasons your Drip Surveys survey isn't appearing on the thank-you or order status page, and how to fix each.
3 min read
Not Receiving Notification Emails
Why Drip Surveys notification emails never arrive, starting with the empty recipient list every new install ships with.
2 min read
Duplicate or Missing Responses
Understand why you might see duplicate responses or expected responses that never arrived in Drip Surveys, and how to resolve each case.
2 min read