Getting Drip Surveys onto your store takes just a few minutes. The app installs like any other Shopify app: you approve the requested permissions, and it appears inside your Shopify admin ready to configure.
Install the app
- Open the Drip Surveys listing on the Shopify App Store.
- Click Add app (or Install).
- Review the permissions Drip Surveys requests and click Install app to approve them.
- Shopify redirects you back to your admin, where Drip Surveys opens automatically.
Drip Surveys needs these permissions to work: reading order details (so responses can be tied to the right order), and writing the survey configuration to your storefront so the checkout extension can display it.
Open the dashboard
- In your Shopify admin, go to Apps.
- Select Drip Surveys from your list of installed apps.
- The Drip Surveys dashboard loads inside Shopify admin (it's an embedded app).
First steps after installing
- Create your questions — add at least one question so there's something to ask.
- Customize the survey — set the form title, button text, and success message.
- Choose a plan — the survey only appears to shoppers on an active paid plan.
- Enable the survey — flip the toggle so it starts showing at checkout.
Good to know
- Drip Surveys is an embedded app, so everything happens inside your Shopify admin — there's no separate login.
- If you ever uninstall, Shopify removes the app's access automatically, and Drip Surveys stops writing survey data to your storefront.
- You'll need at least one question saved before the survey can display.
Next up: create your first question so your survey has something to ask.