Plans, Trials, and Billing
Your Drip Merch subscription is managed entirely from one place: Settings → Billing. This is separate from the payment providers you connect to collect money from your customers. Here you handle your own account with Drip Merch — your plan, your billing cycle, and your usage.
Starting out
When you create a shop, you set up billing as the final step of onboarding. From there you can activate a plan and begin selling. If your account includes a trial period, you'll see it reflected in the Billing section, along with when it ends and what happens next.
Manage your plan
From Settings → Billing you can:
Track your usage
Every plan comes with allowances for the things that scale with your business, such as:
The usage panel shows where you stand against each limit. Watching these numbers helps you upgrade ahead of a busy season instead of hitting a ceiling mid-order.
When limits matter
If you're approaching a limit, plan ahead:
Keeping billing healthy
Keep your payment method current in the billing portal so your subscription doesn't lapse. If a charge ever fails, update your card promptly to avoid interruptions to your storefronts and dashboard. For questions about a specific charge or plan change, use Settings → Support to open a ticket.