Your Drip Merch subscription is managed entirely from one place: Settings → Billing. This is separate from the payment providers you connect to collect money from your customers. Here you handle your own account with Drip Merch — your plan, your billing cycle, and your usage.
Starting out
Registering creates your shop on a trial. There is no billing step during sign-up — you go straight to your dashboard and can start working immediately. The Billing section shows your trial and when it ends, and that is where you choose a plan before it does.
Manage your plan
From Settings → Billing you can:
- See your current plan and what it includes.
- Switch between monthly and yearly billing to change how you're charged.
- Upgrade or change plans as your shop grows.
- Open the billing portal to update your card, download invoices, or review payment history.
Track your usage
The usage panel shows three figures, and only one of them is real:
- Team members — a live count against your plan's limit. This limit is enforced: once you reach it, inviting another member is refused with a message asking you to upgrade.
- Orders — a live count of orders created this month, but it always displays against "Unlimited" and its progress bar is fixed at 25% regardless of the number. Plans do carry an order limit field, but nothing in Drip Merch ever checks it, so you cannot exceed it.
- Storage — always shows 0. Storage use is never measured, and the storage limit is never enforced.
When limits matter
If you're approaching a limit, plan ahead:
- Team seats are the one allowance that will actually stop you, so upgrade before you need to add the person, not after.
- You do not need to upgrade ahead of a busy season for order volume — order counts are not capped.
- Storage is not measured or capped either, so there is no need to clean up files for plan reasons.
Keeping billing healthy
Keep your payment method current in the billing portal so your subscription doesn't lapse. If a charge ever fails, update your card promptly to avoid interruptions to your storefronts and dashboard. For questions about a specific charge or plan change, use Settings → Support to open a ticket.