Drip Surveys gives you a quick pulse on how your survey is performing with built-in statistics. These at-a-glance numbers help you see whether responses are flowing in and how this month compares.
The metrics you'll see
There are exactly two numbers, both plain counts of stored responses:
- All time responses — every response your survey has ever collected.
- This month responses — responses submitted during the current calendar month.
Note
that is the whole of the reporting. There is no per-question breakdown, no completion or response rate, and no charts. To analyse how shoppers answered a particular question, export the responses and pivot on the Question and Answer columns.
View your statistics
- Open Drip Surveys in your Shopify admin.
- Look at the dashboard/statistics area.
- Read your total responses and this month's responses.
Using the numbers
- Track momentum — compare this month's count against your sense of order volume to gauge your response rate.
- Spot drops — a sudden fall in responses can hint that the survey was disabled, a plan lapsed, or the checkout block was moved.
- Celebrate milestones — watch your all-time total climb as feedback accumulates.
Good to know
- The this month figure resets at the start of each calendar month, giving you a fresh view each month.
- Statistics count saved responses, so they line up with what you see in the responses list.
- For anything beyond these two counts, export your responses to a spreadsheet.
Keep an eye on these numbers after launching or changing your survey; they're the fastest way to confirm everything is working.