Exporting Responses

When you want to dig deeper than the dashboard — building charts, sharing with your team, or crunching numbers — Drip Surveys lets you export your responses to a spreadsheet file. You can choose the format and limit the export to a specific date range.

Export formats

XLSX — an Excel workbook, ideal for pivot tables and formatting.

CSV — a plain comma-separated file that opens in any spreadsheet tool and imports easily elsewhere.

Export your responses

Open Drip Surveys in your Shopify admin.

Go to the responses or export section.

Choose your date from and date to to set the range you want.

Select the format — XLSX or CSV.

Start the export.

Your browser downloads the file as an attachment.

What's included

The exported file contains your response data — including order numbers, customer details, submission dates, and the answers to each question — for every response in the date range you selected.

Good to know

The date range is inclusive: the "from" date starts at the beginning of that day and the "to" date runs through the end of that day, so no responses at the edges are missed.
Choose CSV if you plan to import the data into another tool, or XLSX if you'll work with it directly in Excel.
Exports reflect the same responses you see in the dashboard, so your file always matches your live data.
Run an export periodically to keep an offline backup of your feedback.

Exporting is the best way to analyze trends over time — for example, tallying up how customers answered "How did you hear about us?" across a whole quarter.